Our Policies

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Our Policies

Groupon Vouchers and Introductory rate

Groupon vouchers and introductory rates are for promotional purposes only, One voucher per person. Clients can purchases more than one voucher to be giving as a gift.

If you have already used a groupon voucher with us you CAN NOT use another groupon voucher with us even if it is given to you as a gift. If you have used a groupon voucher you can not take advantage of the introductory rate. If you have used the introductory rate you can not use a groupon voucher.

Thank you for understanding!

Session Time

All Grove Park Body Therapy Sessions include five minutes for check in & initial consultation as well as time to undress. For example, a 60-minute custom massage session will consist of five minutes for initial consultation and undressing, 50-minutes of a hands-on custom massage and five minutes for redressing and recommendations.

Late Arrivals

If you are late the length of your service will be reduced from your session time.  If you arrive 15 minutes or more late for a scheduled appointment the service provider has the right to refuse service or reduce the length of the service to ensure that their next scheduled appointment does not have to be pushed back.

Scheduling

Scheduling is done on a first come first serve basis.

We may require a credit card on file to reserve your appointment. If you don’t have your credit card on file you may only be allowed to come in on a walk-in basis if available.

Inform your therapist if you have any allergies, some lotions or oils can cause allergic reactions.

If you cannot make your appointment please call to reschedule or cancel at least 24 hours ahead of time. If you do not call 12 hours or less before your scheduled appointment you will be charged a minimum of $35.00, if you are a No Show No Call you will be charged the full amount of the session. If you are using a groupon voucher we can not redeem your voucher without the voucher so we will charge the card on file. You can use your voucher for another session if you choose to reschedule.

All children under the age of 18 are classified as minors and must have a parent/guardian signature on their intake form. All children under the age of 12 must have a parent present during their session. Grove Park Body Therapy cannot be responsible for minors while left unattended.

Prenatal Massage 

Grove Park Body Therapy requires you be past your 1st trimester before receiving massage. Please call to schedule a prenatal massage a special therapist is required for prenatal massage services.